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Online ordering for independent restaurants

Your ordering page.
3.5% per paid order.
No monthly fee.

For collection, and delivery by your own drivers. Customers pay by card, straight into your own Stripe account.

Stripe’s card fees are separate.

  • No setup fee
  • No contract
  • UK company, Compera Ltd

Running a takeaway? See how online ordering works during service.

Their phone
Main Street Grill’s ordering page on a phone: the menu with photos, and a basket of 4 items at £36.90.
Your phone
dishGO Business on a phone: one new £36.90 order waiting to be accepted, two in the kitchen and one ready.

Live on dishGO

  • Sushi BoxWrexham
  • Istanbul GrillDenton
  • Tawan Chay RestaurantWeaverham
  • Aroma Turkish Grill & BarFerndown
See them live

How it works

From their phone to your kitchen.

Customers order and pay on your own page, not on a marketplace. Only paid orders reach your team, in the dishGO Business app.

  1. 1

    Your ordering page

    Your menu, photos and prices, for collection and delivery, on a dishGO link or your own subdomain.

    The basket on Main Street Grill’s ordering page: a Mixed Grill, Skin-on Fries and two Coca-Colas, £36.90.
  2. 2

    Paid into your Stripe

    Customers pay by card on your page. The money goes into your own Stripe account; dishGO never holds it.

    The payment step on the ordering page: card details and a Pay £36.90 button, secured by Stripe.
  3. 3

    On your phone, in your kitchen

    Only paid orders reach you, with a push notification, sound and email. Accept in dishGO Business, and a ticket can print in the kitchen (beta).

    The new order open in dishGO Business: Alex Morgan, collection, 4 items, £36.90, with an Accept order button.

Pricing

Simple pricing. No monthly fee.

3.5%per paid order

That’s the whole of our fee. dishGO only takes it when an order is paid, so a quiet week costs you nothing. Stripe charges its card fee separately, at your own account’s rates.

  • No monthly fee, no setup fee, no contract
  • Nothing on a quiet night or an abandoned checkout
  • Worked out on what the customer actually paid
  • No VAT added to our fee

What your 3.5% pays for

Some restaurants will be better off with a free tool, and that’s fine. To compare fairly, here’s everything 3.5% of each paid order covers.

  • Your own ordering pageWith card checkout
  • Only paid ordersNothing unpaid reaches your kitchen
  • Every order announcedPush, sound and email
  • dishGO Business appAccept, prepare, call, refund, pause
  • Kitchen tickets (beta)Printed automatically
  • AllergensDeclarations and customer filters
  • Promotions and menu schedulesPlus delivery area and fees
  • People in the UKOn WhatsApp, email or video call

Not in the 3.5%: card processing, which Stripe charges separately.

dishGO Business

Run service from your phone.

Only paid orders reach you. Each one arrives with a push notification, sound and email. Accept it, mark it preparing and ready, call or map the customer, or refund in one tap.

  • Switch on auto-accept in the web dashboard if you want paid orders confirmed for you.
  • Pause online orders when the kitchen is full, and switch them back on in one tap.
  • Automatic kitchen tickets (beta): a free Windows app prints every paid order on an 80 mm network receipt printer.
The Store screen in dishGO Business: open now, with Pause and Busy buttons, and collection and delivery times.
Pause orders, or add time when it’s busy.
The Home screen in dishGO Business: today’s revenue, order count and best sellers.
Today’s sales and best sellers.
A paid order, printed (beta). PENDING means it’s waiting for you to accept.

Direct orders

Keep the apps for new customers. Give your regulars a direct line.

Customers order from your own page and the order comes straight to your team. dishGO’s terms don’t ask for exclusivity, so you can stay on Just Eat, Deliveroo or Uber Eats and give the people who already know you a direct way to order from you.

Your menu, photos and prices

With your restaurant front and centre.

Your own link

Or a subdomain like order.yourrestaurant.co.uk.

The customer’s details

With every order, straight to your team.

No exclusivity

Keep any marketplace you already use.

Put it on GoogleWhen the page is live, add the same URL to Google Business Profile so Search and Maps can send people to you. How to add an online ordering link

Allergens

The UK’s 14 allergens, handled properly.

Allergen filtering switches on once you’ve declared allergens on your menu. Missing information is never treated as safe.

  1. 1

    You declare

    For each dish and option, mark which of the UK’s 14 allergens it contains or may contain, then confirm you’ve checked all 14.

  2. 2

    They filter

    Customers can hide dishes with the allergens they need to avoid, and filter Vegetarian, Vegan or Halal.

  3. 3

    They see what’s in it

    Every dish shows its allergens, with a reminder to speak to you before ordering if they have an allergy.

The rule, exactly: when a customer excludes an allergen
If the dish…It is
Contains itHidden
May contain itHidden
Hasn’t been declared yetHidden
Is declared without it, all 14 checkedShown, if its required options are declared without it too
The allergen filter on the ordering page, with sesame excluded and 7 dishes left to show.
Customers exclude what they can’t eat.
A Lamb Kofte Wrap on the ordering page. It contains gluten, eggs and milk, and may contain sesame.
Every dish shows what’s in it.

Getting started

Four things to have ready.

We’d rather tell you now than halfway through signing up.

  • A Google Business Profile listing

    We find your restaurant on Google and import your name, address, phone number and hours.

  • A Stripe account

    Customers pay into it. Stripe verifies your business when you connect it.

  • Your menu

    Dishes, prices, photos and options, added in your dashboard.

  • Your opening hours

    Imported from Google. Check them before you switch on ordering.

Then it’s three steps.

  1. 1Create your account with your name, email and a password.
  2. 2Find your restaurant on Google, then connect Stripe.
  3. 3Add your menu and hours, then switch on ordering and share your link.

Nothing to buy. Run it from the phone, tablet or computer you already have. A receipt printer is optional.

How long? It depends on Stripe verifying your business and the size of your menu. No Google listing yet, or stuck on a step? Message us on WhatsApp.

Live examples

See dishGO in use.

UK restaurants taking orders on their own pages with dishGO. Open one to see what your customers would see.

See more live examples, including other UK restaurants using dishGO for collection ordering.

FAQ

Common questions

Straight answers about dishGO for independent restaurants and takeaways.

Not answered here?

WhatsApp us on +44 7503 695000, Monday to Friday, 9am to 6pm, or send us a message.

Ready to take orders directly?

Start your ordering page for 3.5% per paid order. No monthly fee, no setup fee, no contract.

Questions first? WhatsApp us on +44 7503 695000, Monday to Friday, 9am to 6pm, or send us a message.